Youth Program Policies & Procedures
Policies for Youth Program reservations
Youth groups can
make reservations up to six months in advance. All reservations must be
made at least 14 days in advance by emailing a complete Youth Program
Request Form to firstname.lastname@example.org. Program reservations are
not confirmed until the group leader receives a confirmation email.
A 50% deposit of program fees is required upon making a reservation
for all groups. Deposits are based on the estimated number of
participants and can be adjusted if the number of participants is
lowered at least one week in advance of the program date. Checks (made
payable to Northern Star Council) or credit card payments (Visa,
Discover, MasterCard) are accepted. This deposit is nonrefundable if a
lesser number of participants attend the program than the estimate on
record one week in advance. The deposit is also forfeited if the program is cancelled less than
three weeks in advance. Deposits are transferable to another date if
rescheduled at least three weeks in advance.
If the estimated number of participants changes at any time, please
let Base Camp know by calling 612-767-0042. If the estimated
number is lowered more than one week ahead of the scheduled program,
the nonrefundable deposit will be adjusted.
The remaining balance is due upon arrival at Base Camp by credit
card (Visa, MasterCard), check (made payable to Northern Star Council),
or cash. Groups wishing to be invoiced must make arrangements at the
time of reservation. Youth day program groups with fewer than 10
participants will be charged the 10 participant program minimum (with
the exception of the 6 participant minimum for the one hour Space
Shuttle program). Lock-in groups with fewer than 12
participants will be charged the 12 participant lock-in minimum.
Reservations cancelled at least three weeks in advance can transfer
their deposit to a new date. Reservations cancelled less than three
weeks in advance will forfeit any deposits paid.
Scholarship requests must be submitted at the time the reservation
is made. Base Camp requires a minimum of three weeks to process
scholarship requests. Scholarship requests received after a program
date will not be accepted. Scholarships are only dispersed for actual
youth attendees and are based on a per youth value. Schools may not use
scholarship funds from no-shows to pay a remaining balance. Funds are
allocated on an annual basis and are limited. To improve the
chance of receiving a scholarship, submit the scholarship request form
with the field trip request form as early as possible.